About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.


January 2018

Article Categories

Who is logged into that computer?

It’s really handy to know what user account is logged into a computer. There are several commercial tools out there,you can enable a global policy to make this happen. I prefer simple and instant. This is the method I used that worked for me.

First,I ping the computer name to make sure it [...]

Time services –IP Office and Windows

We focus a lot of articles on the Avaya IP Office. Time standards are something that keep cropping up. Fortunately,getting the IP Office to keep the right time isn’t too difficult. One of the main things to keep straight is connectivity to the Internet and correct DNS resolution. To telecom techs still struggling with [...]

How long has it been since the last Windows reboot?

It’s a handy bit of information to know when the system was last rebooted.

On Windows Server 2008R2,you can find this in the System event log. Open up the management console and go to Diagnostics.

Open Event Viewer|Windows logs. Click on the filter option on the right-hand menu. In this this box,there is [...]

Installing Avaya admin suite on 2012 server

By default,2012 comes with DOT.NET 4.0 and the admin suite needs DOT.NET Framework 3.5. So…what to do?

Requirements –you will need your 2012 installation disk.

This command assumes your source disk is in drive D:Make adjustments if yours is different.

Open a command prompt and type the following dism /online /enable-feature [...]

Installing Voicemail Pro on a Domain Controller

Those of you with some experience will immediately say…NOOOOO! The manual says you shouldn’t do that. I agree completely. Servers running the Windows Domain Controller / Active Directory role should be left alone to do their job. The major offender of this of course is the Small Business Server suite of different flavors. This [...]

Remote reboot or shutdown for XP

Every once in a while,you need to reboot a computer that is remote –services get stopped and some remote access tools don’t cooperate. If you have access into the network and the necessary domain credentials –this is your solution.


Allows you to shut down or restart a local or remote computer. [...]

Outlook mailbox repair tool SCANPST.EXE

Occasionally,Outlook will display a disturbing message like –“outlook could not open the set of folders. Please check with your administrator”…I hate those administrator messages. Anyway,the cure for most Outlook folder corruption messages is to run the SCANPST.EXE utility. This is not a cure all,but it has fixed almost all PST [...]

Data recovery:a tale of personal disaster

We all know the saying that the shoemakers kids shoes are falling apart. Well,the same sometimes goes for the computer guy. Usually not the newest infrastructure and maybe not the best backups happening. As a computer guy,I like improving my infrastructure,but I’m cheap and usually go for hard-drive or memory upgrades. Get [...]

IP Office –Voicemail to email using GMail

This one is going to be a long one and may end up being a video tutorial. But for now,this documents the process used to get Voicemail to Email working using Google’s mail servers –GMail as our host.

Note:This post is only covering doing this with Windows Server 2008 R2. At some [...]

Manually remove a Windows service

Warning –don’t do this unless you know what you are doing. It’s not a reversible proceedure. On occaision I have found the need to manually uninstall some applications because the uninstaller either doesn’t exist or it’s been so poorly written that it leaves stragglers behind. Usually,they are in the form of directories and [...]