About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.


January 2018

Article Categories

Found a bug…Avaya Voicemail Pro

I found a bug and it’s a doozie. Since about 8.1,I have had an on-going fight with setting voicemail pro to do voicemail-email. This used to be the easiest task in all the world,even with the documentation provided by Avaya not being quite right. Anyway,I digress.

I was just setting up a [...]

Avaya IP Office firmware bug? System name mailbox

A colleague told me about this one and I jumped on my system to verify it. So here’s a strange one…particularly noticed with IP Office firmware versions 7.0,6.1 and 6.0. The system creates a voice mailbox using the system name and could cause a conflict if you have a hunt group or user [...]

IP Office call log –bug or not?

Here’s the scenario –a call comes into your phone…ring,ring,ring but you miss the call. Once you get to your phone,you press the log button,get the number and call them back…happy happy!

Unless,it’s a hunt group call…the log on the phone does not log it.

Bug or [...]