About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.


January 2018

Article Categories

Who is logged into that computer?

It’s really handy to know what user account is logged into a computer. There are several commercial tools out there,you can enable a global policy to make this happen. I prefer simple and instant. This is the method I used that worked for me.

First,I ping the computer name to make sure it [...]

Turning off the screen lock on Windows Server 2012

Microsoft has outdone themselves…things that used to be easy now require an act of Congress (as in con = against,and gress = progress).

Open RegEdit and change the value of this key from 1 to 2 (hex).


Go into Power Options,select the plan settings. Choose advanced settings,expand display and you [...]

Time services –IP Office and Windows

We focus a lot of articles on the Avaya IP Office. Time standards are something that keep cropping up. Fortunately,getting the IP Office to keep the right time isn’t too difficult. One of the main things to keep straight is connectivity to the Internet and correct DNS resolution. To telecom techs still struggling with [...]

How long has it been since the last Windows reboot?

It’s a handy bit of information to know when the system was last rebooted.

On Windows Server 2008R2,you can find this in the System event log. Open up the management console and go to Diagnostics.

Open Event Viewer|Windows logs. Click on the filter option on the right-hand menu. In this this box,there is [...]

Installing Avaya admin suite on 2012 server

By default,2012 comes with DOT.NET 4.0 and the admin suite needs DOT.NET Framework 3.5. So…what to do?

Requirements –you will need your 2012 installation disk.

This command assumes your source disk is in drive D:Make adjustments if yours is different.

Open a command prompt and type the following dism /online /enable-feature [...]

Adding a static route in Windows 7

Sometimes you need to add a static route to your Windows box…

Open a command prompt with Administrative rights

Type in route add a.a.a.a mask b.b.b.b c.c.c.c

a.a.a.a is the remote subnet

b.b.b.b is the remote subnet mask

c.c.c.c is the gateway address

Sending Voicemail Pro call flow files via email

I’ve heard people tell me that when they send an IP Office configuration file and Voicemal Pro call flow file to themselves,the Voicemail Pro call flow file doesn’t come through. This is a normal action for Outlook as it views the .MDB file type as ‘dangerous’. So,how do you tell Outlook that this [...]

Remote reboot or shutdown for XP

Every once in a while,you need to reboot a computer that is remote –services get stopped and some remote access tools don’t cooperate. If you have access into the network and the necessary domain credentials –this is your solution.


Allows you to shut down or restart a local or remote computer. [...]

Manually remove a Windows service

Warning –don’t do this unless you know what you are doing. It’s not a reversible proceedure. On occaision I have found the need to manually uninstall some applications because the uninstaller either doesn’t exist or it’s been so poorly written that it leaves stragglers behind. Usually,they are in the form of directories and [...]

Windows 7…miss HyperTerm?

You know,as cheesy as a terminal emulator program can get,I think HyperTerm takes the prize. However,the days of really needing a terminal emulator on a daily basis have long since faded about the same time dial up bulletin board systems went the way of the dodo bird when the world wide web [...]