About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.


January 2018

Article Categories

Turning off the screen lock on Windows Server 2012

Microsoft has outdone themselves…things that used to be easy now require an act of Congress (as in con = against,and gress = progress).

Open RegEdit and change the value of this key from 1 to 2 (hex).


Go into Power Options,select the plan settings. Choose advanced settings,expand display and you [...]

Time services –IP Office and Windows

We focus a lot of articles on the Avaya IP Office. Time standards are something that keep cropping up. Fortunately,getting the IP Office to keep the right time isn’t too difficult. One of the main things to keep straight is connectivity to the Internet and correct DNS resolution. To telecom techs still struggling with [...]

Windows 10 initial installation

I am never a person to jump into the deep end before water is in the pool –namely trial and beta versions of Microsoft operating systems. So,it is just now that I am migrating some systems to Windows 10 pro. This entry will cover some of the things I encountered and also some [...]

Backing up Voicemail Pro the old fashioned way

OK,so I’m full of complaints and I do thing the old-school way because that’s how I learned it and I know it works. Hmmm,so what crawled up my…?

Avaya added a nice tool to back up Voicemail Pro. My only complaint is it does not give you a status as to what it [...]

How to create a full menu list and still give callers options to dial extension at any time

Well,that’s a long title! I couldn’t figure how to make that shorter. This tip is for Voicemail Pro only,you cannot do this with embedded voicemail. Let me explain. First,here is the configuration and auto-attendant announcement script.

Configuration:IP400 or IP500 system with Voicemail Pro. Users have extensions in the 100,200,300,[...]

Installing Avaya admin suite on 2012 server

By default,2012 comes with DOT.NET 4.0 and the admin suite needs DOT.NET Framework 3.5. So…what to do?

Requirements –you will need your 2012 installation disk.

This command assumes your source disk is in drive D:Make adjustments if yours is different.

Open a command prompt and type the following dism /online /enable-feature [...]

Avaya IP Office Anywhere demo

Despite all the hubbub,I had still not yet configured an Avaya IP Office Anywhere demo. What exactly is that,you ask? Well,if you are an Avaya business partner,getting a demo kit is almost as important as your big toe is to walking a straight line. I’ve had several demo kits for years [...]

Programming an Avaya 9608 phone for VPN operation

Programming an Avaya 9608 for VPN

This article will only cover differences I have found programming the 9608 phone versus the 9620 phone.

The first time I configured a 9608 for VPN operation was a little different than previous times and stumped me for a little bit.

Out of the box,the phone booted up [...]

Where to find the Avaya IP Office documentation

Too much documentation is not a bad thing. Whenever I look at a new product to evaluate,one of the first steps I take is to find the manual for the product and check out how well it is written. Avaya has done a fantastic job with this,just finding it can sometimes be tricky [...]

IP Office Paging to Overhead Speakers and Phone Speakers

Before you get your hopes up,please let me crash them down first. If you have done any overhead paging on the Avaya IP Office,you should know that it is an art,not a science. It seems there are so many variables that can mess things up with overhead paging,so please believe me [...]