About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.

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Adding a Pre-Recorded WAV file to embedded voicemail

It’s not often that we do pre-recorded menus for an embedded auto-attendant. It’s fairly straight forward when doing it with Voicemail Pro –just make sure the WAV file is in the right format and point the component within to use the file. Recently,a client asked me to load pre-recorded audio greetings for an [...]