About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.

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Article Categories

Avaya IP Office –4620 VPN Phone says System Incompatibility

There are plenty of times when a client will find a good deal on some older phones,such as the 4620 IP phones and want to use them as VPN phones on the IP Office. After using them for some time,the error message comes across and says ‘System Incompatability’. Where does this come from [...]

Avaya CCC upgrade to CCR Customer Call Reporter

These days,companies that use the Avaya IP Office CCC product are migrating their systems to the newer application CCR or Customer Call Reporter. There are several considerations to consider when attempting to do this.

1. CCR does not install well over the top of a system that previously had CCC installed on it. It [...]

Orbitz just lost a Windows customer

I travel frequently for business and I use a variety of on line services to find cars,flights and hotels to stay in. I’ve used Orbitz,Travelocity and Hotwire. The last trip I took last week was done through Orbitz. And that is the last trip I will book through Orbitz.

For those of you [...]