About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.


June 2012
«Apr Jul »

Article Categories

IP Office paging to an analog trunk port

Overhead paging can be something of an art. The reason there is not a fixed way of doing this is because there are many kinds of equipment out there. This post will cover paging to an analog trunk port. The equipment being used is an Avaya IP Office 500v2 unit running 8.0.43 firmware,and the paging interface is a Bogen TAMB. Initially,since I had been successful in the past paging to an analog station port,I thought this would be a good approach. However,the engineer I was working with on site said the paging interface only had a loop start trunk port.

Step 1: Create a line group dedictated to the paging trunk port. Go into the analog line properties page. Change the line type to loop start (no ICLID). Make the incoming and outgoing group value something unique like 99. As long as these group values are not being used by another line,you will be fine. Also make sure this line is set to active.

Step 2: Create a short code –choose any available one such as *80 (your system may differ). Telephone number field is ‘.‘(just put in the period,not the single quote marks) and the line group ID is going to be what you set in Step 1. In our case,it is 99. The feature will be dial.

Step 3: Save your changes. Since you probably made changes to the line in Step 1,this will require a system reboot.

You should now be able to dial *80 from any phone an be connected to your paging system.

3 comments to IP Office paging to an analog trunk port

  • [...] IP Office paging to an analog trunk port Filed Under Avaya,Items,Uncategorized Tagged With avaya,case,equipment,feature,initially,ip office tips,items,king,paging,single,telephone Backup Customer Login [...]

  • Jack Rush

    Is there a methodology that will allow you to program Avaya IP to page over the paging trunk to external speakers and through the phones simultaneously?

    • admin

      Yes,however you will need to do overhead paging using a station port,not a trunk port. Station port paging can be tricky because not all paging amps are created equal. Sometimes I use the Bogen transformer and connect it directly to the amplifier input. If you can get this part to work,then create a group and add the user associated with the overhead paging to that group. Then you can page overhead and also through the speakers. Be aware that if you are paging to IP phones,the max you can page to is 64 stations or up to the number of VCM channels you have on your system. No matter what,64 is the limit though.