About this blog

This blog was created for anyone with an interest in the Avaya IP Office. As a user,you will find tips and information,as an installer,you will find ideas to help you do your job more efficiently. The causal maintainer will find helpful information to manage your phone system. For the sales person,there is information on what solutions work well for different circumstances.

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Article Categories

Test phone number for international calling

When a new phone system gets installed or a new circuit is plugged in,the installation vendor must perform several outbound test calls. Typically,these include local,long distance,toll-free and 911 calls. In some cases,the client requires the ability to dial international numbers and in this case,sometimes things can go sideways.

When [...]

Changing system time on an Avaya IP Office

Once in a while,the system time on the IP Office isn’t correct. Sometimes it can happen on a new installation where there isn’t a time source. No matter what,it’s a pain. What I like to do is program a button on one of the phones on the system so the change can be [...]